About Us

What is MyDirectPlan?

MyDirectPlan (MDP) is an online tool designed to help you manage your Special Services at Home (SSAH), Passport, and Residential funding. MDP was developed especially for the Developmental Services sector as a free, secure and time-saving alternative to paper submissions. 

MyDirectPlan is owned and operated by Community Living Toronto (CLTO). CLTO is a leading not-for-profit organization that brings with it a long history of fostering inclusive communities and supporting the rights and choices of people with intellectual disabilities. CLTO and MyDirectPlan are proud to be part of the ongoing transformation of the Developmental Services system into one that promotes greater independence for Direct Funding recipients and their families.

How MyDirectPlan Helps Individuals and Families

MyDirectPlan (MDP) is the result of years of study and consultation with Recipients of direct funding and their families. Through research and discussion, MDP identified the need for a simple, fast, secure alternative to traditional paper-based methods for submitting claims.

With MyDirectPlan you can submit your invoices to your funding agency for reimbursement with a click of a button! You’ll have access to amazing tools that help you to budget, stay organized, and keep your records and invoices in one safe place. You can access MDP from any computer or tablet with an internet connection and feel confident that your personal information is secure with the protective security incorporated into our application. 

We even provide live weekday support through telephone and email. Visit our contact page if you have questions or need a hand getting set up!

Don't Forget To Submit Your Claims

Year end is quickly approaching. Don’t wait until March 31, 2022 -  submit your claims as you have them.

“Available Funds” on MyDirectPlan may not be accurate if you have unsubmitted expenses or have submitted expenses through other means like eclaims, mail or fax. Please contact your SSAH Regional Office or Passport Agency if you are unsure about your remaining funds. 

Need support? We offer live weekday support 10-6 pm email us at support@mydirectplan.com.