MyDirectPlan for Families and Individuals in Receipt of Passport and SSAH Funding
MyDirectPlan (MDP) is a free online tool designed to help you manage your Passport and Special Services at Home (SSAH) funding.
MyDirectPlan for Brokers and Private Service Agencies
Brokers and Private Service Agencies can now submit Passport expenses electronically through MyDirectPlan.
MyDirectPlan for Families and Individuals in Receipt of Passport and SSAH Funding
MyDirectPlan (MDP) is a free online tool designed to help you manage your Passport and Special Services at Home (SSAH) funding.
MyDirectPlan for Brokers and Private Service Agencies
Brokers and Private Service Agencies can now submit Passport expenses electronically through MyDirectPlan.
MyDirectPlan is compatible across all devices. We even have a mobile app to submit on-the-go!
Electronically submit your invoices to your funding agency for reimbursement with a click of a button! You’ll have access to tools that help you to budget, stay organized, and keep your records and invoices in one safe place.
Getting Setup is Easy
Get started with creating an account and our setup wizard will guide you through the process. Create Your Account Now!
Check out our YouTube video on how to create an account.
Having problems setting up your account.
We offer live weekday support by form, email, or phone.
We offer live weekday support by email or phone.
Experience the Redesigned Dashboard
The enhanced dashboard gives you a better overview and quicker access to the information you need.
You will get in-depth insights into your monthly submissions allowing you to track how much you used. Track expense category limits, and get the full picture – all from the dashboard.
Our favourite feature – Express Submissions lets you add and submit your expenses quickly right from the Dashboard.
AI-Assisted Receipt Scanning (Optional)
Simplify adding your expenses like never before. AI-Assisted receipt scanning will allow you to effortlessly add and submit expenses by scanning your receipts. It’s never been so easy!
You can simply upload your receipts and the AI Assist will extract the information for you. It will autofill the data with the information from your receipt – including dates, and amounts resulting in a quicker and faster submission experience.
Get In-App Notifications
Stay in the loop without getting lots of emails! Get timely updates, announcements, and account-specific reminders directly within the application. Your source for staying up-to date and informed.
YouTube Videos
Everyone likes a nice YouTube video that can walk you through the awesome features and functions in MyDirectPlan.
Get Support through the Virtual Resource Centre
Unlock instant technical answers! Navigate MyDirectPlan effortlessly with our virtual resource center – your go-to for quick solutions and seamless guidance.
Get the MyDirectPlan Mobile App
Take a picture of your receipts and submit your expenses easily from anywhere.
What Our Users Say
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Frequently Asked Questions
MyDirectPlan is a free online tool designed to help you manage your Special Services at Home (SSAH), Passport and Residential funding. MyDirectPlan allows you to manage expenses, submit invoices electronically to your funding agency (Ministry Regional Office or Passport Agency) and view your remaining balance from your account.
MyDirectPlan can be used on any updated compatible browser (Safari, Chrome, Firefox, Edge) on both desktop (computer) and on your mobile device (phone/tablet) when you download our mobile app from the Google Play or Apple App store. We always recommend keeping your browser up-to-date on any device to ensure optimal performance.
Recipients of Special Services at Home (SSAH), Passport, or Residential Funding, their support workers, and any person managing their funds may use MyDirectPlan. MyDirectPlan’s Expense Management Tool can be used by agencies to more easily manage and submit Passport-eligible expenses online and directly to PassportONE on behalf of their clients.
To create your free MyDirectPlan account, click here.
Sign up only takes a minute and you will be directed through the necessary steps. Please make sure you have your Passport/SSAH funding documents handy.
For Special Services at Home (SSAH), the ‘Fund Administrator’ is the parent/primary caregiver who is managing the child’s funding and whose signature is being placed on the invoice. For Passport and Residential funding, the ‘Person Managing Funds’ is an individual who is managing the funding and whose signature is being placed on the reimbursement forms. This could be the Recipient or another individual such as the parent/caregiver.
‘Recipient’ refers to the individual with a disability who has been approved for either Special Services at Home (SSAH) or Passport funding. For SSAH, the ‘Recipient’ is the child with a developmental and/or physical disability who has been approved for SSAH funding. For Passport, the ‘Recipient’ is the adult with a developmental disability who has been approved for Passport funding.
We offer live weekday support by email or phone.
Monday – Friday
10 AM – 6 PM EST
