MyDirectPlan for Families and Individuals in Receipt of Passport and SSAH Funding
MyDirectPlan (MDP) is a free online tool designed to help you manage your Passport and Special Services at Home (SSAH) funding.
MyDirectPlan for Brokers and Private Service Agencies
Brokers and Private Service Agencies can now submit Passport expenses electronically through MyDirectPlan.
MyDirectPlan for Families and Individuals in Receipt of Passport and SSAH Funding
MyDirectPlan (MDP) is a free online tool designed to help you manage your Passport and Special Services at Home (SSAH) funding.
MyDirectPlan for Brokers and Private Service Agencies
Brokers and Private Service Agencies can now submit Passport expenses electronically through MyDirectPlan.
MyDirectPlan is compatible across all devices. No installation is required.
Electronically submit your invoices to your funding agency for reimbursement with a click of a button! You’ll have access to tools that help you to budget, stay organized, and keep your records and invoices in one safe place.
Getting Setup is Easy
Get started with creating an account and our setup wizard will guide you through the process step by step. Create Your Account Now!
Check out our YouTube channel for step-by-step help videos.
Having problems setting up your account.
We offer live weekday support by form, email, or phone.
Upcoming Information Sessions
Checkout the information sessions for families and brokers.
Session 1 – October 18, 2023 12:00 PM – 1:00 PM
An introduction to MDP. Learn about the different features you have available in your account to help you submit your expenses.
We offer live weekday support by email or phone.
Track spending and submit your Passport and Special Services at Home expenses.
Track the status of your submissions in real time for your Passport funding claims.
MyDirectPlan is connected with PassportONE allowing you to track the status of your claims.
MyDirectPlan Mobile App
Take a picture of your receipts and submit your expenses easily with our free mobile app.
What Our Users Say
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Frequently Asked Questions
MyDirectPlan is a free online tool designed to help you manage your Special Services at Home (SSAH), Passport and Residential funding. MyDirectPlan allows you to manage expenses, submit invoices electronically to your funding agency (Ministry Regional Office or Passport Agency) and view your remaining balance from your account.
MyDirectPlan can be used on any updated compatible browser (Safari, Chrome, Firefox, Edge) on both desktop (computer) and on your mobile device (phone/tablet) when you download our mobile app from the Google Play or Apple App store. We always recommend keeping your browser up-to-date on any device to ensure optimal performance.
Recipients of Special Services at Home (SSAH), Passport, or Residential Funding, their support workers, and any person managing their funds may use MyDirectPlan. MyDirectPlan’s Expense Management Tool can be used by agencies to more easily manage and submit Passport-eligible expenses online and directly to PassportONE on behalf of their clients.
To create your free MyDirectPlan account, click here.
Sign up only takes a minute and you will be directed through the necessary steps. Please make sure you have your Passport/SSAH funding documents handy.
For Special Services at Home (SSAH), the ‘Fund Administrator’ is the parent/primary caregiver who is managing the child’s funding and whose signature is being placed on the invoice. For Passport and Residential funding, the ‘Person Managing Funds’ is an individual who is managing the funding and whose signature is being placed on the reimbursement forms. This could be the Recipient or another individual such as the parent/caregiver.
‘Recipient’ refers to the individual with a disability who has been approved for either Special Services at Home (SSAH) or Passport funding. For SSAH, the ‘Recipient’ is the child with a developmental and/or physical disability who has been approved for SSAH funding. For Passport, the ‘Recipient’ is the adult with a developmental disability who has been approved for Passport funding.
Don’t see what you are looking for?
Visit our Contact Us page for ways to connect with us for more information.
We offer live weekday support by email or phone.
Monday – Friday
10 AM – 6 PM EST
