MyDirectPlan Mobile App
Manage your Passport and SSAH funding anytime, anywhere with MyDirectPlan.
Track expenses, submit invoices, and monitor your funding all from your phone or tablet. You can also have support workers electronically approve their hours for faster, easier management.
Key Features
Everything you need to stay on top of your Passport or SSAH funding—right in your pocket.
Easily manage your Passport or SSAH funding on the go.
Quickly add your receipt using your mobile device.
Learn and troubleshoot with easy-to-follow videos and guides.
Simple, Mobile, Always Ready
Use your phone or tablet to snap receipts, submit claims, and manage on the go.
Quick, simple, and paperless approvals
Support workers can approve expenses right in the app.
Take a picture of receipts
Take a picture of your receipt and make an expense in seconds.
Approval Notifications*
Get real-time updates when your invoices are under review, need action, or are approved—all inside the app.
*Available for Passport funding only.
Invoice History at Hand
Stay organized, access all your submission history anytime.
Join Thousands Managing Funding with Ease
Download the MyDirectPlan mobile app or create your account today—track expenses, submit claims, and stay informed.
What Our Users Say
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Frequently Asked Questions
MyDirectPlan is a free online tool designed to help you manage your Special Services at Home (SSAH), Passport and Residential funding. MyDirectPlan allows you to manage expenses, submit invoices electronically to your funding agency (Ministry Regional Office or Passport Agency) and view your remaining balance from your account.
MyDirectPlan can be used on any updated compatible browser (Safari, Chrome, Firefox, Edge) on both desktop (computer) and on your mobile device (phone/tablet) when you download our mobile app from the Google Play or Apple App store. We always recommend keeping your browser up-to-date on any device to ensure optimal performance.
Recipients of Special Services at Home (SSAH), Passport, or Residential Funding, their support workers, and any person managing their funds may use MyDirectPlan. MyDirectPlan’s Expense Management Tool can be used by agencies to more easily manage and submit Passport-eligible expenses online and directly to PassportONE on behalf of their clients.
To create your free MyDirectPlan account, click here.
Sign up only takes a minute and you will be directed through the necessary steps. Please make sure you have your Passport/SSAH funding documents handy.
For Special Services at Home (SSAH), the ‘Fund Administrator’ is the parent/primary caregiver who is managing the child’s funding and whose signature is being placed on the invoice. For Passport and Residential funding, the ‘Person Managing Funds’ is an individual who is managing the funding and whose signature is being placed on the reimbursement forms. This could be the Recipient or another individual such as the parent/caregiver.
‘Recipient’ refers to the individual with a disability who has been approved for either Special Services at Home (SSAH) or Passport funding. For SSAH, the ‘Recipient’ is the child with a developmental and/or physical disability who has been approved for SSAH funding. For Passport, the ‘Recipient’ is the adult with a developmental disability who has been approved for Passport funding.
We offer live weekday support by email or phone.
Monday – Friday
10 AM – 6 PM EST
